At PragaTour, we value the trust you place in us when planning your trip. Your privacy isn’t a formality, it’s a priority. Below we explain how we process your personal data in a transparent and secure way.
1. Data Controller
The person responsible for collecting and processing your data is:
- Identity: Pablo Darío Formoso
- IČO (company ID number): 06966039
- Contact email: pragatour.com@gmail.com
2. What data do we collect and why?
We only ask for the information that is strictly necessary to make your experience in Prague perfect:
| Data requested | Purpose |
| First and last name | To personalize your booking and manage your tour voucher. |
| Email address | To send you the confirmation and meeting point details, and to answer your questions. |
| Phone number | Only for urgent last-minute notices about your tour (e.g. changes due to weather or events). |
| Payment details | Only for paid tours. Processed securely through encrypted payment gateways. We do not store your card details. |
3. Legal Basis
We process your data on the basis of:
- Performance of a contract: We need your data to provide the guide or tour service you have booked.
- Your consent: When you send us an inquiry through the form.
- Legitimate interest: To improve our services based on your feedback.
4. Who has access to your data?
We never sell or rent your data to third parties. We only share it with:
- Technology providers (hosting and email delivery service).
- Direct partners (the freelance guides who will lead your tour), only when necessary to provide the service properly.
- Legal authorities, where there is a legal obligation to do so.
5. Your Rights
Your information belongs to you. You can write to us at any time at pragatour.com@gmail.com to exercise your rights of:
- Access: Find out what data we hold about you.
- Rectification: Correct inaccurate data.
- Erasure: Ask us to delete your data from our database (right to be forgotten).
- Objection: Object to certain types of processing of your data.
6. Data Retention
We will keep your personal data for as long as necessary to fulfill your tour booking and our legal obligations (accounting and tax).
7. Advertising and third-party cookies
This website may display ads from Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the Internet. You can accept or reject these cookies in the cookie notice.
You can opt out of personalized advertising in Google Ads Settings, or opt out of third-party vendors’ use of cookies for personalized advertising at www.aboutads.info. More information: how Google uses data from sites that use its services.
Security
We apply technical security measures (such as SSL across the whole website) to prevent the loss, misuse or alteration of your personal data.